Platform Features
Everything your community needs, in one place
Locality replaces fragmented tools with a single, cohesive platform designed for how residential communities actually operate.
Facility Booking
Real-time availability and booking for shared amenities — gym, swimming pool, tennis court, event spaces, and more. Residents book online in seconds; admins manage schedules and capacity from the portal.
- Real-time availability calendar
- Instant booking confirmation
- Capacity limits and time-slot management
- Automated reminders before your booking
Maintenance Requests
Residents submit maintenance issues with descriptions and photos. Requests are assigned to technicians, tracked through workflow stages, and resolved with a full audit history. No phone calls, no guesswork.
- Photo and description submission
- Automatic technician assignment
- Real-time status tracking
- Complete audit trail from report to resolution
Community Notifications
Admins send targeted or community-wide announcements — fire drills, water shutoffs, events, policy updates. Residents receive real-time push notifications. No more missed WhatsApp messages.
- Targeted or building-wide delivery
- Real-time push notifications
- Notification history and read receipts
Fire drill scheduled — 2 April
All residents • 2 hours ago
Pool maintenance — closed 3–5 April
All residents • 5 hours ago
Your parcel has arrived at concierge
Unit 12C • Yesterday
Resident Community
A community engagement space where residents can connect with neighbours, share updates, and participate in building life. The best communities are built on relationships — Locality makes that easy.
- Neighbor-to-neighbor communication
- Community updates and events
- A sense of belonging, digitally
Community Feed
Sarah M. — Anyone know a good pet sitter for next weekend?
3 replies • 1 hour ago
Management — Reminder: Eid gathering at the rooftop lounge this Friday!
12 likes • 4 hours ago
Omar H. — Found a set of keys near the lobby. DM me if they're yours.
2 replies • Yesterday
Admin Portal
A comprehensive management console — manage tenants and units, assign maintenance tasks to technicians, send targeted or community-wide notifications, view booking schedules, and access data on community activity. The single source of truth for your operations.
- Tenant and unit management
- Staff and technician assignment
- Role-based access control
- Community analytics and reporting
Dashboard Overview
142
Active Units
94%
SLA Met
38
Bookings Today
7
Resolved This Week
Shops & Lifestyle Directory
A curated directory of local shops, services, and lifestyle offerings relevant to the community. From laundry services to meal delivery — everything your residents need, just a tap away.
- Curated local service providers
- Categorised listings with details
- Exclusive offers for residents
Nearby Services
Fresh Press Laundry
Pickup & delivery • Open now
Olive Kitchen
Healthy meals • 15 min delivery
The Grooming Co.
Salon • Book through Locality
Unit & Apartment Information
A digital directory of unit details and relevant property information, accessible to residents and admins. Residents can view their unit info, while management has a complete overview of the entire community structure.
- Community → Block → Unit hierarchy
- Tenant records and contact details
- Complete data isolation per community
Unit Details
See Locality in action
Book a personalised demo and discover how Locality can serve your community.
Request a Demo